Loue Froid is now a business of Sunbelt Rentals

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Privacy Policy

Privacy & Cookie Policy for Loue Froid | HVAC Rentals

At Loue Froid | HVAC Rentals (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect:

We may collect the following types of information:

A. Personal Information:

Contact Information: Name, address, email address, phone number, and other similar information.
Billing Information: Credit card details, billing address, and payment history.
Rental Preferences: Information related to your HVAC rental preferences.

B. Non-Personal Information:

Usage Data: Information about your interaction with our website, such as pages visited, referring website, and time spent on each page.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy below.

2. How We Use Your Information:

We may use your information for the following purposes:

Providing Services: To process HVAC rental requests, manage payments, and fulfill orders.
Communication: To respond to your inquiries, send transactional emails, and provide customer support.
Marketing: To send promotional materials and updates about our services that we believe may interest you.
Analytics: To analyze website usage patterns, improve our website’s functionality, and enhance user experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Disclosure of Your Information:

We may share your information with:

Service Providers: Third-party partners and service providers who assist us in delivering our services.
Legal Authorities: When required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

4. Your Choices:

You can manage your preferences regarding communications from us by using the “unsubscribe” link in our emails or contacting us directly. You may also adjust your browser settings to block cookies, but this may impact your experience on our website.

5. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights:

You have the right to access, update, and correct your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided below.

7. Changes to this Policy:

We reserve the right to update this Privacy & Cookie Policy as needed. Any changes will be posted on our website, and the updated policy will become effective upon posting.

8. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this policy, please contact us at:

Loue Froid | HVAC Rentals
Address: 195 boulevard Bellerose Ouest, H7L 6A1, Laval, QC
Email: info@loue-froid.com
Phone: 1-855-219-9009

Cookie Policy:

For detailed information about how we use cookies and similar technologies, please refer to our separate Cookie Policy.

This Privacy & Cookie Policy was last updated on August 15, 2023.